As part of our continuing quest to seek out new and interesting people implementing digital we bring to you this podcast with Florent Le Montagner and Barbara Quilez. They both work at the European parliament web communications unit specialising in Facebook and Twitter outreach respectively. We spend a lot of time trying to harness internet tools to create a dialogue and in public affairs it is often the institutions that we want to engage. For Florent and Barbara it is the other way around, they endeavour to improve the European Parliament’s online communication. We invite you to listen in as they discuss their particular challenges with Steffen.